Charge of Change: 10 Principles for Managing People and Performance
Who Should Read This Book
Why You Should Read This Book
out of five change efforts fail because leaders violate key principles
of performance-driven change, principles such as:
These results from performance-driven change are why Doug's work was cited in High Impact Consulting as delivering the highest impact of all consultants discussed.
"THE BEST BOOK ON CHANGE MANAGEMENT IN CURRENT RELEASE. Smith combines a sweeping view of organizational behavior with a concrete agenda for overcoming obstacles that doom most change efforts. - Leader to Leader
"Change is never easy, but Smith's book begins where others leave off. He offers practical, realistic guidance needed by leaders -- from CEO on down -- who want to take personal responsibility for guiding change in themselves and others." - Charles Perrin, CEO, Duracell
"A book to read. If you are involved with change or trying to manage change, you will not only read it, but study it and use it everyday as a daily companion." - John S. Reed, Chairman and CEO, Citibank
business, reengineering is the idiom of the day. Brought to prominence
by Michael Hammer and James Champy (Reengineering the Corporation, HarperBusiness,
1993), reengineering calls for an organization to examine itself and its
processes. Ironically, whatever the impetus, 70 percent of all reengineering
efforts result in failure. In this work,
Smith, a management consultant and coauthor of The Wisdom of Teams (LJ
2/1/93), attempts to move reengineering in a more positive direction and
provides a syllabus for understanding and implementing a reengineering
effort.For Smith, the emphasis is on people and performance. Change is
never easy, and the value of the book is in the real situations and examples
where change has been attempted, sometimes successfully, sometimes not
(lessons can be learned from failure). Aside from being an excellent primer
with clearly illustrated models, the last chapter, dealing with personal
leadership, is noteworthy. Any organization contemplating a change effort
should read this ... before taking the journey."
"This book provides the diagnostic tools managers need to assess their particular needs for change, and then the tool kit required to implement the changes one wants to see." - DLC: Organizational Change - Management.
is clearly the
best book about the practical side of Change Management I've read
so far (and I've read more then 20 by now). This book really helps me
in my day-to-day work as a Change Manager. Smith has closed a big gap
in the Change Management literature, this is the most practical book you
can look for! Highly recommended."
"I found the book to be extremely informative. Douglas Smith has done a masterfull job of creating a step by step guide for the process of both Creating and Managing Change in any organization. He also points out why many Change Efforts fail. The 10 step guide that he has created should help us all avoid the common pitfalls of this process and help greatly improve our odds of success. I highly recommend this book to anyone who is either thinking about starting a change effort or currently in the midst of one now" - Amazon.com Review
Books by Douglas K. Smith