May 11, 2015

About Me

Doug Smith is an adviser, writer, thinker, historian, teacher, lawyer and inventor with a broad range of experience:

Management thinking and practice

- Acknowledged as one of the world’s leading management thinkers and advisers, having contributed to performance results, innovation, strategy and change in scores of organizations across more than fifty industries in all three sectors: private, government and non-profit

- Architect of the principles and design for Challenge Centered Transformation(SM) programs that guide leaders to use a focus on performance results to drive innovation, capacity-building, and growth in organizations and communities undergoing profound disruption. Examples include: NeighborWorks Achieving Excellence, The Punch Sulzberger Program, The Georgia State Government ELDP Program, The United Way Partnering Program, The West Virginia HUB's Community Achievement Program, Oregon Opportunity Network's LEAD ON, The District Management Council and Boston Public School's Management Institute, ACT's Certified Work Ready Community Academy, and The Rapid Results Institute's Sudan Leadership Development Program.

- Cited in High Impact Consulting for having the number one impact of all consultants mentioned. His philosophy and practices routinely generate better than 50:1 returns

- As a McKinsey & Company Partner and co-leader of the Firm’s worldwide organization practice, launched the “horizontal organization,” a part of the re-engineering revolution that Fortune called “the model for the next fifty years”

- Co-authored The Wisdom of Teams and The Discipline of Teams, books used by millions of people the world over

- Authored Make Success Measurable and Taking Charge of Change -- books praised for using performance to drive real change in a dynamic world

Education and social change

- Author of On Value and Values: Thinking Differently About We In An Age Of Me, a social commentary and moral philosophy that has been compared in breadth and depth to Aristotle’s Politics and DeTocqueville’s Democracy In America.

- Lead architect of NeighborWorks Achieving Excellence, a Challenge Centered Transformation Program(SM) causing profound shifts in hundreds of affordable housing organizations across the United States while simultaneously setting a remarkably higher standard for results in adult education

- Created the strategy for the award winning Berea Performance Compact being used by The Federation of Appalachian Housing Enterprises to combine the unique skills of some of their members with the local presence of all members to produce scalable housing and finance solutions for low-income folks in their region.

- Architect and Executive Director of The Sulzberger Program, a Challenge Centered Transformation Program(SM) for leaders of news organizations seeking to navigate the profound changes affecting their industry.

- Architect and leader of the Georgia ELDP Program, a Challenge Centered Transformation Program(SM) sponsored by The Carl Vinson Institute of Government for Georgia state government leaders faced with driving superior government service in the face of dramatically shrinking budgets and resources.

- Co-founder of Econ4, an effort directed at shifting the way economics is understood, taught and practiced away from current, destructive orthodoxy toward an economics that is demonstrably grounded both in empiricism and ethics.

- Co-authored Sources of The African Past, an innovative, college-level introduction to 19th century African history that puts student and teacher on a level playing field through it’s presentation of original sources

- Taught high school math, physics and chemistry in The Gambia, West Africa and introduced set theory and “new” math to schools nation-wide

- Chairman of the Board of The Rapid Results Institute, that applies results-and-performance driven methods to dramatically increase the size and sustainability of impacts for social and economic development efforts, primarily in Africa

- Chairman of the Board of SeaChange Capital Partners, a non-profit merchant bank primarily focused on marrying investor capital with non-profits seeking to collaborate, merge or otherwise combine.

- Vice Chair of the Board of Next Step, a non-profit social enterprise building the nation's first ever distribution network of non-profits seeking to deliver high quality, energy efficient, factory built manufactured housing at scale.

- Member of Executive Committee that re-architected governance at Yale University


- Co-invented patented system and methods for creating and viewing fully browseable video narratives – an entirely new form of education and entertainment

- Co-created McKinsey’s Rapid Response Network, one of the world’s earliest and longest lasting innovations in knowledge management

- Former Chairman of E-Lab, company that applied cultural anthropology to invent new methods of behavior-based market research

- Former Chairman of Foothold Technology, a company bringing the benefits of application service technology to the non-profit sector

- Wrote Fumbling the Future: How Xerox Invented, Then Ignored Personal Computing-- widely celebrated as one of the classic books of the Information Age

Industries Served

- Accounting/Auditing
- Agricultural Machinery
- Adult Literacy
- Antipoverty
- Aviation
- Banking
- Biotechnology
- Cable Television
- Capital markets
- Clothing
- Community Development
- Computers
- Consulting
- Corporate Training/Education
- Crafts and Hobbies
- Credit Cards
- Development economics
- Direct Mail
- Disaster Relief
- eCommerce
- Early childhood
- Education, K-12 and University
- Energy
- Entertainment
- Fabric Finishing & Dying
- Food and Beverage
- Fundraising
- Government
- Health Care
- Housing
- Information Services
- Insurance
- Journalism
- Kitchen Technology
- Land Use Planning
- Law
- Microfinance
- New media
- Non-profit finance
- Outsourcing
- Packaging
- Pharmaceuticals
- Professional Sports
- Public Policy
- Publishing
- Retail
- Software
- Socioeconomic development
- Telecommunications
- Transportation
- Travel
- Utilities

Posted by Doug Smith at 01:17 PM | Permalink

February 14, 2010

Challenge Centered Transformation Programs(SM)

Challenge Centered Transformation Programs (SM) build on my management principles and philosophy developed with colleagues and clients over more than three decades of guiding real performance and change. These programs are highly leveraged -- that is, they invite leaders from dozens to scores of different enterprises to participate simultaneously in structured programs that produce real results. By requiring participants to identify essential challenges facing their respective enterprises -- then lead real performance against those challenges -- the programs' impacts vastly outweigh the costs. This leverage of multiple enterprise challenges proceeding simultaneously produces a return that often exceeds 25-to-1 when compared to the real costs.

These programs are:

Challenge-centric: Participants must identify one of the most critical challenges facing their enterprises and commit to success against those challenges. Criteria are provided to ensure that the challenges selected ar